This Q&A section has general information pertaining to Labor. There are several Q&A sections and you will find an index of them at Q&A Central.

The typical wait is 2-3 weeks on repairs and labor services. We will do a good job, but you must be patient with us. If you can't be patient, please do not send it to us.

You buy the Service Estimate to get the car into our system. We will look over the car and tell you what it needs. Then we update your order with the required/recommended parts and contact you about it. You can then look at the updated order by visiting the Your Account section of this web site. Once we agree upon the parts and labor to be performed we will complete the work and after payment has been secured we will ship it back to you.

Anytime we need to diagnose a problem, or look over a car to recommend upgrades.

If you can do it yourself, you should. We actually prefer that our customers install their own products since it a great way to learn more about your car and increase your technical skills.

If you haven't heard from us after a couple of weeks, feel free to check the status. Please don't send us an e-mail everyday asking for the status of your car. We typically have a large number of cars in the shop. If you keep e-mailing us it only wastes time and annoys us. You can check the status of your order using the Your Account section of this web site as much as you like.

They will have a partial charge, but you need to top them off before running.

Minimum labor is $55 per car or EP (board). If you are sending two cars or EPs (boards), your minimum will be $110.

Yes, it does. For example, if you paid the $12.50 Service Estimate, sent your car in and we determine that it needs $42.50 worth of work you have met the minimum labor.

Generally when you are sending something to us for repair or troubleshooting. The individual labor items all specify whether it applies to them or not. For example, FET Stacking is not subject to Minimum Labor while Bearing Installation is.

If you can do it yourself, you should. We actually prefer that our customers install their own products since it a great way to learn more about your car and increase your technical skills.

If your labor is below the minimum you can choose more services or use the Miscellaneous Labor item to bring your labor up to the minimum.

We had more cars coming into the shop than we could get out unless we worked weekends, which we did many times. We love our jobs, but we need a break like everyone else. So back to to the answer: we raised the minimum labor to slow down the flow of cars coming into the shop.

We made the adjustment on February 22, 2006.

Because it takes time to process these orders, communicate with the customer, and of course fix the car. That and Rob is bent on total world domination and your $55 is going to help him do it.

The only thing you can apply the minimum labor charge to is Labor.

Follow the Shipping Procedure below for the step by step process.

Yes, just make sure you create your order first and select pay by check. Then send a copy of the invoice and your money order along with your car.

Put it in the original plastic clamshell carrier and then put that inside a cardboard box.

Ship the chassis and any parts related to the service.

We have plenty of bench remotes, so you don't need to ship the remote unless you have a range problem we are working on. Make sure you have a fresh transmitter battery.

We do not need your charger as we have plenty of them. Do not send it unless you believe it has a problem and you need us to check it for you.

No, do not send the body. We have our own test bodies so we don't have scratching yours on our conscience.

We ship your car back via the method you selected when you created the order.

Create an order with the items you want installed, the appropriate labor and the parts you wish to have installed. If you are not sure what you need or it is a repair, use the Service Estimate.

If your labor is below the minimum, you can choose more services or use the Miscellaneous Labor item to bring your labor up to the minimum point.

Pay your invoice using one of the payment options. If paying by check or money order, send it along with your car.

Send a copy of your order, car, controller, and any accessories to:

Attn: Service
AtomicMods.com
1208 North Post Oak, Ste. 190
Houston, TX 77055

Note: You can check the status of your order at any time by visiting the Your Account section of this web site.

If you have more shipping related questions check the Shipping Q&A.